Terms of service

Last updated: 26 June 2026

These Terms of Service ("Terms") govern your access to and use of aivoque.com (the "Site") and the purchase of products from Aivoque, operated by DRJK d.o.o., Jarška cesta 8, 1000 Ljubljana, Slovenia ("we", "us", "our"). By using the Site or placing an order, you agree to these Terms.

OVERVIEW
By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms, including any additional terms and policies referenced herein. If you do not agree, please do not use the Site.

ELIGIBILITY
You must be at least the age of majority in your place of residence to use this Site or make a purchase.

PRODUCTS
We make every effort to display our products and their colors, descriptions, and specifications as accurately as possible. However, we do not guarantee that your screen's display of any color or detail will be accurate. We reserve the right to limit quantities, discontinue products, or modify product specifications at any time.

PRICING
All prices are listed in the currency shown at checkout and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

ORDERS
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions. If we cancel your order after payment, we will issue a full refund.

HEALTH & MEDICAL DISCLAIMER
Our products, including the CerviRelief neck traction device, are intended for general wellness and comfort use only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information provided on our Site is for general informational purposes and is not a substitute for professional medical advice. Always consult a qualified healthcare provider before using our products, especially if you have a medical condition, are pregnant, or are experiencing pain, injury, or other symptoms. Discontinue use and seek medical attention if you experience discomfort.

INTELLECTUAL PROPERTY
All content on this Site — including text, graphics, logos, images, and the Aivoque brand — is the property of DRJK d.o.o. or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

LIMITATION OF LIABILITY
To the fullest extent permitted by law, DRJK d.o.o. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products. Nothing in these Terms limits any rights you may have under applicable consumer protection law.

GOVERNING LAW
These Terms are governed by the laws of the Republic of Slovenia, without regard to conflict of law principles, and subject to any mandatory consumer protection rights in your country of residence.

CHANGES TO TERMS
We may update these Terms at any time by posting the revised version on this page. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

CONTACT
DRJK d.o.o. · Jarška cesta 8, 1000 Ljubljana, Slovenia · info@aivoque.com